To reach our customer service department, please e-mail us at email@example.com Due to the volume of customer service emails we receive at American Racing, we ask that you please allow two to three business days to respond to your requests. We will try our best to answer any and all questions you may have about our products.
To find an authorized dealer in your local area, please refer to the dealer locator section of our website and enter your zip code. American Racing products are sold exclusively through our extensive dealer network. Customers must go through an American Racing authorized dealer for pricing and purchasing all American Racing products.
All American Racing products are sold, ordered, and stocked by our exclusive distributor Wheel Pros. We understand that dealers or distributors may underestimate waiting periods for product delivery and we apologize for this. Certain wheels are backordered in the dozens if not hundreds at times, because of this there is no way for American Racing to identify where each customer is on the backorder list, nor give a specific time frame for when a customers wheels will come in if already on backorder. This time frame and availability of backordered wheels is specifically between our distributor and your authorized dealer. We recommend customers to stay in contact with their dealer to make sure the dealer is always checking to see if the wheels have come in yet, as sets can come in at any time.
Warranty requests are subject to the approval of our exclusive distributor Wheel Pros. If you have any questions regarding our warranty plan, you may read our full warranty here. If you believe your warranty request to be valid under the American Racing warranty plan, please contact your nearest dealer and they will assist you in processing a claim. American Racing and Wheel Pros cannot respond to warranty requests submitted by anyone other than an authorized dealer.